Understanding people is core to solving any human-related problem. While people are complex and difficult to understand, coming up with solutions without understanding people’s behavior and attitudes is like stabbing in the dark. As a designer, I find that most types of qualitative research are flawed due to de-contextualized or scripted context and reliance on spoken or written words. What I find the most impactful in helping the team understand people is through natural observation and real-life experiences.

At GOGOX, product managers and designers value the product discovery and validation process more so than other teams I’ve worked with previously. With the help of our continuous discovery team, we conduct research on a regular basis to discover problems and opportunities in an ever-changing environment. …

An athlete preparing to pull a deadlift
An athlete preparing to pull a deadlift
Alora Griffiths

In the past two years, I had great success in increasing my strength by following Jim Wendler’s 5/3/1 training program. In my first six months (new to strength training), prior to gym lockdowns, I increased my squat, bench, and deadlift 1 rep max estimate total from 357kg to 414kg, an average increase of 9.5kg per month.

5/3/1 is a linear progression program that increases weight each 3–4 week cycle. In each cycle, reps decrease from 5 to 1 (hence 5/3/1), while the weight increases from 65%-85% to 75–95% of the max training weight:

  • Week 1: 5 reps @65%, 5 reps @75%, 5+ reps…


Tom Lau

Product designer building crowdsourced delivery at GogoX

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